Third-Party Delivery Platform Compliance

Compliance guide for restaurants using DoorDash, Uber Eats, Grubhub, and other third-party delivery platforms, covering food safety, pricing, and regulatory requirements.

Generate This Document — $9 Get All Documents — $79

What this document covers

Third-party delivery creates new compliance obligations around food safety during transport, menu pricing accuracy, commission fee regulations, and customer data handling. Several cities and states have enacted commission caps (typically 15-20%), and the FTC has scrutinized deceptive pricing practices. Restaurants must ensure food safety from kitchen to customer door.

Key sections included

Food safety during delivery (time-temperature)
Menu pricing accuracy requirements
Commission cap compliance by jurisdiction
Customer data handling (privacy)
Delivery packaging and labeling
Insurance and liability allocation
Platform agreement review checklist

Frequently asked questions

Are delivery commission caps real?

Yes. Cities including New York, San Francisco, Chicago, and others have enacted caps (typically 15-20%) on what platforms can charge restaurants. Some are permanent, others were pandemic-era and may have expired.

Who is liable if food arrives unsafe?

Generally the restaurant retains liability for food safety at the point of handoff. Document packaging procedures and handoff temperatures to demonstrate due diligence.

Document details

Legal basis: FTC Act Section 5; State delivery commission caps; FDA Food Code Chapter 3-501
Enforced by: FTC / State regulators / Local health departments
Penalty for absence: FTC deceptive practices penalties; health department violations for food safety during transport; state commission cap enforcement; customer lawsuits.
Category: Operations

Document preview

Here's what your generated Third-Party Delivery Platform Compliance looks like. Each document is customized with your business details.

SAMPLE

DocketPack — Generated Document