Hazard Communication & SDS Management

OSHA HazCom program for managing Safety Data Sheets, chemical labeling, and employee training on cleaning products and pest control chemicals used in the store.

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What this document covers

Even though retail stores are not chemical-intensive workplaces, they still use hazardous substances that require a written Hazard Communication program. Floor cleaners, glass cleaners, sanitizers, pest control products, paint department chemicals, and automotive products on shelves all fall under OSHA's HazCom standard. Employees who stock shelves may handle products with hazardous contents, and janitorial staff use concentrated cleaning chemicals daily. This program ensures every chemical product in your store — whether sold to customers or used by staff — has a current Safety Data Sheet on file and that employees are trained to handle spills, leaks, and exposures.

Key sections included

Written HazCom program
Safety Data Sheet (SDS) inventory and organization
Container labeling requirements (original and secondary)
Employee chemical hazard training
Spill response procedures for broken merchandise
Chemical storage requirements
New product review procedures

Frequently asked questions

Do I need SDS for products I sell but employees don't open?

If employees may be exposed to hazardous chemicals from products on shelves — for example, from broken containers or leaks — you need SDS for those products. In practice, most retailers maintain SDS for any hazardous product stocked on the sales floor.

Where should I keep my SDS binder in a retail store?

SDS must be readily accessible to employees during their shifts. Keep a binder or electronic system accessible from the stockroom and the sales floor. Many retailers use a tablet or computer station near the receiving dock.

Document details

Legal basis: 29 CFR 1910.1200 (OSHA Hazard Communication Standard)
Enforced by: Occupational Safety and Health Administration (OSHA)
Penalty for absence: HazCom is OSHA's most frequently cited standard across all industries. Fines up to $15,625 per violation. Each product missing an SDS can be cited as a separate violation.
Category: Health & Safety

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