UKFood SafetyLegally Required

Food Recall & Withdrawal Procedure

Procedures for withdrawing or recalling unsafe food from service.

What this document covers

If food you've served or sold is found to be unsafe, you have a legal duty to withdraw it and notify the Food Standards Agency. This procedure covers how to identify affected products, stop service, notify authorities, and trace affected customers.

Key sections included

  • Recall vs withdrawal definitions
  • Decision flowchart
  • Product identification
  • Stop service procedure
  • Authority notification
  • Customer tracing
  • Record-keeping

Frequently asked questions

When would a restaurant need a recall procedure?

If you sell packaged food, supply other businesses, or discover you've served food containing undeclared allergens or contaminants. It's also needed to respond to FSA product alerts.

Document details

Legal basis
EC Regulation 178/2002, Articles 19-20
Enforced by
Food Standards Agency / Environmental Health
Penalty for absence
Failure to withdraw unsafe food: prosecution under EC Regulation 178/2002 with unlimited fines.
Category
Food Safety

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